Delivery Policy
See our full delivery details below.
You can use our website to place orders to addresses in England, Scotland and Wales.
The cost of delivery to UK mainland destinations is free of charge.
*Unfortunately, due to changes in shipping rates, we can’t process orders online to Northern Ireland. Please ring the Zoo on 0800 707 6567 to place an order for Northern Ireland.
Orders placed before 1 pm Monday – Friday will be dispatched the same working day.
Deliveries for UK mainland destinations are delivered the next day. All other UK destinations are delivered on a 2 to 3-day service.
How much will it cost to deliver?
Samples are delivered free – use our contact form to request samples.
The cost of delivery to UK mainland destinations is free of charge.